Martin Dowson
'Imposter' Design Leader who never went to Design School with 23 years working on human-centred and sustainable change in business.
I started my career in Consulting doing Design Research and Service Design where it had never been done before (long before acquisition like Fjord). I later moved into in-house roles founding & leading multi-disciplinary Design capabilities in large-scale, regulated businesses. I become known for democratising Service Design and Design thinking skills whilst creating some of the first Design Strategy and Futures teams in the UK banking industry.
I'm passionate about the role that Designerly mindsets have to offer the organisations that will determine / enable our future.